How to Reopen a Closed Ticket

How to Reopen a Closed Ticket

If your issue is not fully resolved and you need to reopen a ticket, follow these steps:

  1. Log in to the Help Center portal.

  2. Go to the My Tickets section.

  3. Locate the ticket that is marked as Closed/Resolved.

  4. Open the ticket and click the Reopen option.

  5. Add a comment or provide additional details about why you are reopening the ticket.

  6. Click Submit to confirm.

👉 The ticket will be reopened, and the support team will continue working on it until your issue is fully resolved.


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