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How to Reset Your Password
If you forgot your password, follow these steps: 1. Go to the Login page. 2. Click on "Forgot Password". 3. Enter your registered email address. 4. Check your email for a reset link and follow the instructions.
How to Create a Support Ticket
If you need assistance from our support team, follow these steps to create a ticket: Log in to the Help Center portal. Click on the Submit a Ticket option. Fill in the required fields such as Subject, Description, and Department. Attach any relevant ...
How to Update or Reply to a Ticket
If you want to add more details or reply to an existing ticket, follow these steps: Log in to the Help Center portal. Go to the My Tickets section. Open the ticket you want to update. In the ticket details page, type your reply or add additional ...
How to Close or Resolve a Ticket
If your issue has been resolved and you want to close a ticket, follow these steps: Log in to the Help Center portal. Go to the My Tickets section. Select the ticket you want to close. Review the latest response from the support team. If your issue ...
How to Reopen a Closed Ticket
If your issue is not fully resolved and you need to reopen a ticket, follow these steps: Log in to the Help Center portal. Go to the My Tickets section. Locate the ticket that is marked as Closed/Resolved. Open the ticket and click the Reopen option. ...