How to Update Your Profile in the Portal

How to Update Your Profile in the Portal

You can update your personal details in the Customer Portal to keep your information accurate. Follow these steps:

  1. Log in to the Customer Portal:
    ๐Ÿ‘‰ https://confidenceway.zohodesk.com/portal

  2. In the top-right corner, click on your Profile/Avatar icon.

  3. Select My Profile from the dropdown menu.

  4. Update the fields such as:

    • Name

    • Phone number

    • Profile picture

    • Time zone / Language (if available)

  5. Click Save to update your profile details.

๐Ÿ‘‰ Your updated profile will reflect across all future ticket interactions.

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