How to Use the Knowledge Base

How to Use the Knowledge Base

The Knowledge Base is designed to help you quickly find answers without contacting support. Follow these steps:

  1. Log in to the Help Center portal.

  2. Click on the Knowledge Base (KB) tab.

  3. Browse through categories such as FAQs, Troubleshooting, Guides.

  4. Use the Search Bar to type keywords (e.g., reset password, create ticket).

  5. Open the article that best matches your query.

  6. Follow the instructions or steps provided in the article.

👉 The Knowledge Base is available 24/7 and is the fastest way to resolve common issues.

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